A Harvard expert moderates a new column on ethical case studies and suggests some practical strategies for handling and preventing conflicts. Case study: The ethics of end-of-life care erupt in the ICU.
A physician in the process of transforming his practice into a medical home discovered a resource that was already at his fingertips: patients and families who could help apply patient- and family-centered care concepts to primary care.
The third column in our series describes a patient partner's experience in working toward patient-centered care.
True engagement requires listening and learning, making patients and families partners not just in decisions about their individual care but in designing practices and systems that will work for them.
Technological advances are also patient communication and satisfaction measures, helping people arrange appointments, review test results and receive medical advice.
Learn how doctors can best spot anemia, or improve patient relationships and possibly outcomes by using empathy.
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