Improve your patient satisfaction scores for free! I was going to call this post "ways to be nicer to patients" but we all know nicety is not nearly as compelling a ... So, some quick tips from Meryl Luallin, a consultant and secret-shopper patient who
Anyone involved in health care, and particularly hospital care, knows that the term “patient satisfaction” has become a buzz phrase recently. ... This obsession with “patient satisfaction” should be ditched for one that instead focuses
In March they published a study of patient satisfaction and its association with health care utilization, expenditures, and outcomes including death. ... Essentially, they found a statistically significant association between increased patient
When physicians have to say no: Does patient satisfaction suffer? The short answer: No. ... I would too given the way most health care providers go about measuring and interpreting patient satisfaction data.
Lowering physician and patient satisfaction 1 click at a time. The use of information technology (IT) in health care holds so much promise, and potential yet to be realized. ... Moreover, studies suggest that newly graduating physicians are spending an
At least in the sensitive environment of a urology visit, patient satisfaction doesn't appear to significantly decline if a scribe is present, according to a study involving five academic urologists, ... Patient comfort appeared high, with 93% of those
When asked to identify factors that were very important in selecting a physician, more U.S. adults ages 50 to 80 years chose online ratings or reviews than where the physician trained or attended medical school.
ACP releases survey results about telehealth technology availability, use among internists | Internal Medicine Meeting 2019 News | ACP Internist
ACP recognizes that telehealth technologies have the potential to improve access for patients, enhance patient-physician collaboration, improve health outcomes, increase patient satisfaction, and reduce medical costs,” said ACP President Ana
Transparency 2.0. I had the opportunity recently to speak about our practice of posting patient comments and survey scores on our physicians' web pages. ... The conference at which I presented was devoted to “transparency and innovation” and it
Furthermore, when patients were asked about the interaction, "The ones who saw the seated doctor 'expressed greater satisfaction and a better sense of understanding of their condition,' than those who saw